RETURNS AND EXCHANGES
Send all returns to:
The Good Sheet – Returns
PO Box 48
Sandy Bay TAS 7005
Returns will be refunded in the original amount and method of payment. Upgraded shipping costs such as Express Post are not refundable.
100 NIGHT TRIAL
We are confident you will love your new purchase but in case you don’t, we’d still love you to have a positive shopping experience.
Try us out, and if after 100 nights you are not happy with your new sheets, we will take them back. We will accept returns postmarked within 100 days of delivery of your order for a full refund or exchange. If unused, please return items in original packaging. Otherwise, items must be in gently used (not abused) condition as they will be donated to those less fortunate. We will apply a $15 charge for used and/or washed items to cover laundering and delivery.
We will not accept returns on items damaged due to normal wear and tear or due to misuse or failure to follow care instructions.
Contact us at firstname.lastname@example.org for return instructions.
FAULT OR INCORRECT DELIVERY
We carefully inspect prior to shipment, however, if you find that one of our products is faulty, damaged or we have not delivered what you ordered, we will happily exchange.
We will honour a refund or replacement for a faulty product up to 100 days from the date of purchase. Simply contact us at email@example.com with the details and we will let you know how to return the product to us.